Privacy

Quote requests

Your information.

When you submit a commercial quote request, Apex stores your contact details, service address, business and property details, cleaning selections, preferred date, notes and any photos you upload to review your request and coordinate service. Photos are not published. The confirmation on screen acknowledges receipt, not an appointment. Quote requests are saved to the private owner portal. Email notifications currently use hourly checks. Contact Apex to ask about or request deletion of your information. For questions about your information, contact Apex.

Optional website analytics

If you choose Allow analytics, Visitorlane records a random browser identifier, session identifier, public page paths, page-view times and the referring website domain. Recent activity is updated while the page is visible. We do not collect typed form contents, query strings, IP addresses or browser fingerprints for this analytics feature. If you submit a cleaning request after allowing analytics, that browser’s visits can be linked to the contact details you submit.

Analytics activity is visible only in the owner portal. Events older than 90 days are removed when new analytics events are processed. Use Privacy choices on any public page to decline or withdraw analytics; this stops future collection and clears the browser identifiers. Global Privacy Control and Do Not Track signals also prevent collection. Contact Apex to request deletion of previously recorded activity. Anonymous identity matching through outside providers is not enabled.